JumpCloud brings Remote Access to cross-platform teams

Small and mid-sized businesses (SMBs) seeking unified device and identity access management often take a multi-vendor approach. JumpCloud, a company that helps centralize management across users and devices, recently introduced its free cloud-based Remote Assist solution to provide a missing link to remote tech support.

I caught up with Principal Product Manager Tom Bridge to find out more.

What does Remote Access do?

Remote Assist reflects the company’s mission to provide IT teams and MSPs with a single space from which to manage identities, devices, and access. Rather than cobbling together a variety of point solutions, IT teams can now reduce cost, while increasing productivity and security, with a modern cloud directory.

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